Two ways to reach a doctor today

Describe how you feel, or send the reports you already have. An approved specialist answers either way.

Chest pain, trouble breathing, weakness on one side, heavy bleeding — don't use this page. Call 997.

You describe how you feel

In Arabic or English, typed or spoken.

We work out what fits

A plain-language read, and the specialty that matches.

You meet a specialist

By video, usually the same day.

No account needed to start

You send what you have

Scans, labs or a discharge summary. PDF or a photo.

A specialist reads it

An approved doctor, not a machine.

An opinion comes back

Written, on your case page. Nothing to attend.

No appointment, no call

  • Arabic and English
  • Usually the same day
  • Nothing to install
  • Fee shown before you book

What you get

This is what comes back

A few minutes after you describe what's wrong, you get a plain-language read of what it might relate to, how soon you should be seen, and which specialty fits — then the approved specialists who are free, with the fee before you commit.

  • Written in the language you used
  • Says plainly that it is not a diagnosis
  • Names a specialty from the centre's live list, or defers to a person
You said “My head has been pounding for three days, and the light hurts.”

Neurology

Within a day or two

Not a diagnosis. The doctor you meet makes that. 3 approved specialists available now

Two services

Two ways to use this

Front view of a human body
Tap where it hurts

You feel unwell and don't know why

Describe what you're feeling. We ask the same questions a doctor would — where, how bad, how long — then tell you which specialty fits and show you the approved specialists who are free, with the fee before you book.

You want a second opinion

Send the scans, labs or discharge summary you're holding. An approved specialist reads them and writes you an opinion — no appointment, no call, the answer appears on your case page.

Get a second opinion

Pricing

What it costs

One fee, the doctor's own, shown in full before you commit to anything. Both services are priced the same way, and nothing is charged until you choose a specialist.

Set by the specialist

Each specialist sets their own fee. You see the exact amount next to their name, before you choose, and nothing is taken until you do.

How it works

What happens after you start

  1. You say what's wrong

    In Arabic or English, typed or spoken. Two or three minutes.

  2. We tell you what we understood

    What it might relate to, how soon you should be seen, and which specialty. Not a diagnosis — a doctor makes that.

  3. You choose a doctor and a time

    Approved specialists, with their fee shown before you commit to anything.

  4. You meet by video

    A link arrives by email. Open it on the phone or laptop you already have.

Our promises

Before you tell us anything

If it looks like an emergency, we stop
Certain symptoms end the conversation and tell you to call 997 instead. That check runs on fixed rules before anything else, and it can't be talked out of it.
We don't diagnose you
What you get from us is which specialist to see and how soon. The diagnosis comes from the doctor you meet.
Your case goes to one place
What you write and upload is sent to a trusted, approved medical centre so the doctor can prepare. It is not shared with anyone else, and nobody at your hotel sees it.
Both languages, all the way through
Arabic and English, from the first question to the doctor's report. Ask for an interpreter and we'll arrange one.

Questions

Questions people ask first

Is this a diagnosis?

No. We work out which specialty fits and how soon you should be seen. The diagnosis comes from the doctor you meet, and we say so on every screen that shows you an assessment.

When do I pay?

After you have chosen a specialist and seen their fee. Nothing is taken while you are describing what is wrong, and you can stop at any point before that without paying anything.

Who sees what I write?

The approved medical centre, so the doctor can prepare before your consultation. Nobody else — not your hotel, not your employer, not an advertiser. We do not sell or share it.

What if I am not in Saudi Arabia yet?

You can still start. The consultation is by video, so where you are does not change how it works — and if you are travelling for treatment, say so and we will point you at what you need before you arrive.

What if it is urgent?

Do not use this page. Call 997. Certain symptoms end the conversation here and tell you the same thing, on fixed rules, before anything else runs.

How this works, step by step